Shipping policy
Last updated: July 31, 2026
SHIPPING POLICY
VPS Tire Supplies is a commercial brand operated by VPS Tire Repairs, Inc.
This Shipping Policy explains how orders placed through shop.vpstirerepairs.com are processed, shipped, delivered, and handled.
By placing an order through VPS Tire Supplies, you agree to the terms of this Shipping Policy.
1. SHIPPING DESTINATIONS
At launch, VPS Tire Supplies ships primarily within the United States.
Available shipping destinations and shipping methods are displayed at checkout based on:
• Delivery address
• Product availability
• Product weight and dimensions
• Shipping restrictions
• Carrier coverage
• Applicable shipping profile
If no shipping option appears at checkout, we may not currently ship the selected products to that destination.
International shipping may be offered in the future. International orders, when available, may be subject to customs duties, import taxes, brokerage fees, carrier charges, and destination-country regulations.
2. ORDER PROCESSING
Orders are generally processed during regular business days, Monday through Friday, excluding holidays.
Processing time is separate from carrier transit time.
Most in-stock parcel orders are expected to begin processing within 1–2 business days. However, processing may take longer for:
• Large or heavy products
• Freight shipments
• Special-order products
• Equipment
• Products requiring verification
• Backordered items
• Orders requiring additional customer information
• Orders placed during holidays or periods of high demand
Submitting an order does not guarantee immediate shipment.
We may contact you if additional information is required before fulfillment.
3. SHIPPING RATES
Shipping rates are calculated or displayed at checkout based on the products in the order, delivery destination, shipping method, and applicable shipping rules.
Shipping charges may include:
• Carrier transportation charges
• Packaging and handling
• Residential delivery fees
• Delivery-area surcharges
• Oversize or overweight charges
• Limited-access fees
• Liftgate fees
• Appointment delivery fees
• Hazardous-material fees
• Freight-related charges
Promotional or free-shipping offers may include restrictions and may not apply to:
• Heavy equipment
• Oversized products
• Freight shipments
• Hazardous or restricted products
• Alaska, Hawaii, U.S. territories, or remote destinations
• Special orders
• Products assigned to a separate shipping profile
The shipping rate displayed at checkout applies only to the items and address included in that order.
4. STANDARD AND EXPEDITED SHIPPING
Shipping options, estimated transit times, and charges are displayed at checkout when available.
Any delivery estimate is an estimate only and is not guaranteed.
An expedited shipping option does not necessarily reduce order processing time unless expressly stated. The selected shipping method generally applies to carrier transit time after the order has been processed and transferred to the carrier.
5. HEAVY, OVERSIZED, AND FREIGHT ITEMS
Certain products cannot be shipped using standard parcel services.
These may include:
• Tire changers
• Wheel balancers
• Large jacks
• Work benches
• Tire racks
• Display racks
• Large bead seaters
• Garage equipment
• Palletized products
• Other oversized or heavy products
Such products may require:
• Freight shipment
• A separate shipping quote
• A commercial delivery address
• A delivery appointment
• Liftgate service
• Customer unloading equipment
• Limited-access delivery fees
• Separate shipment from other items in the order
If additional freight charges are required after an order is submitted, we may contact you before fulfillment.
We will not ship the affected item until any required shipping arrangement or additional charge has been accepted.
6. HAZARDOUS, CHEMICAL, AND RESTRICTED PRODUCTS
Some chemicals, aerosols, lubricants, sealants, pressurized products, or other regulated items may be subject to:
• Ground-shipping restrictions
• Carrier limitations
• Destination restrictions
• Additional documentation
• Special packaging
• Hazardous-material fees
These products may not qualify for air, expedited, international, or certain residential shipping services.
We reserve the right to change the available shipping method or cancel an order if a product cannot be transported safely or lawfully to the requested destination.
7. SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address.
Please verify:
• Recipient name
• Company name, when applicable
• Street address
• Suite, unit, or building number
• City, state, and ZIP code
• Telephone number
We are not responsible for delays or additional costs caused by an incorrect, incomplete, inaccessible, or undeliverable address.
If a package is returned because of an address issue, refusal, failed delivery, or inability to contact the recipient, additional shipping charges may apply before the order is reshipped.
8. MULTIPLE SHIPMENTS
Orders containing multiple products may be shipped in separate packages or from different fulfillment sources.
You may receive:
• More than one shipment
• More than one tracking number
• Items on different delivery dates
Additional shipping charges will not be added solely because we choose to divide an eligible order into multiple shipments, unless a separate customer-requested shipping arrangement is made.
9. ORDER TRACKING
When tracking information is available, it will be sent to the email address associated with the order.
Tracking may take time to update after the label is created.
Carrier tracking information is controlled by the carrier and may not reflect real-time movement immediately.
10. DELIVERY ESTIMATES AND DELAYS
Delivery estimates are not guarantees.
Delays may occur because of:
• Carrier operating conditions
• Weather
• Natural disasters
• Holidays
• Labor disruptions
• Address verification
• Remote-area service
• Customs processing
• Transportation interruptions
• Government actions
• Events outside our reasonable control
VPS Tire Supplies is not responsible for carrier delays after a shipment has been transferred to the carrier, but we will provide reasonable assistance when appropriate.
11. LOST, MISSING, OR DELAYED PACKAGES
If tracking indicates that a package is delayed, contact the carrier first and then contact us if additional assistance is needed.
If tracking indicates delivery but the package cannot be located, please:
• Check the delivery area
• Check with household members, employees, neighbors, or building management
• Verify the shipping address
• Contact the carrier
• Notify us promptly
Carrier investigations and claims may require additional time.
We do not guarantee replacement or refund until the carrier investigation is completed and responsibility is determined.
12. DAMAGED SHIPMENTS
Inspect packages and freight as soon as they arrive.
For parcel shipments:
• Photograph the packaging and product
• Keep all packaging materials
• Notify us promptly
• Do not discard damaged items before receiving instructions
For freight deliveries:
• Inspect the shipment before signing
• Note visible damage or shortages on the delivery receipt
• Photograph the shipment
• Request that the driver document the damage
• Refuse visibly destroyed freight when appropriate
• Contact us immediately
Signing a freight receipt without noting visible damage may limit the ability to file a carrier claim.
Damage must be reported as soon as reasonably possible after delivery.
13. RISK OF LOSS
Risk of loss is handled according to applicable law and the shipping terms associated with the order.
Customers are responsible for ensuring that someone is available to receive products requiring a signature, delivery appointment, or freight unloading.
14. REFUSED OR UNDELIVERABLE SHIPMENTS
If a shipment is refused, returned as undeliverable, or not collected, the customer may be responsible for:
• Original shipping charges
• Return freight
• Carrier fees
• Storage charges
• Redelivery charges
• Restocking fees, when applicable
Any refund will be handled according to our Return and Refund Policy and may be reduced by applicable shipping and handling costs to the extent permitted by law.
15. CANCELLATIONS AND ADDRESS CHANGES
Contact us as soon as possible if you need to cancel an order or change a shipping address.
We cannot guarantee that changes can be made after:
• Payment has been authorized
• The order enters processing
• A shipping label is created
• Freight has been scheduled
• The order has been transferred to a carrier
Orders already shipped cannot be redirected or canceled by VPS Tire Supplies unless the carrier allows it and applicable fees are paid.
16. LOCAL PICKUP AND LOCAL DELIVERY
Local pickup and local delivery are not available unless shown as an option at checkout.
Do not travel to our location to collect an order unless you have received a pickup confirmation with instructions.
17. SALES TAX, DUTIES, AND IMPORT FEES
Applicable sales tax is calculated at checkout based on the order and delivery destination.
For international orders, when available, the customer may be responsible for:
• Customs duties
• Import taxes
• Brokerage fees
• VAT
• Destination-country fees
• Carrier collection charges
Unless expressly stated at checkout, these charges are not included in the product price or shipping charge.
18. SHIPPING PROMOTIONS
Free-shipping or discounted-shipping promotions may:
• Apply only to qualifying products
• Require a minimum order value
• Apply only to certain destinations
• Exclude heavy, oversized, restricted, or freight products
• Be modified or discontinued at any time before an order is placed
Returns that reduce an order below the promotional threshold may affect the amount eligible for refund where permitted by law.
19. CONTACT US
For questions about an order, shipping method, freight shipment, tracking, or delivery issue, contact:
VPS Tire Supplies
Operated by VPS Tire Repairs, Inc.
2612 NW 112th Ave
Doral, Florida 33172
United States
Phone: +1 305-592-9982
Email: orders@vpstirerepairs.com
Website: shop.vpstirerepairs.com